2. INFORMATION COLLECTED OR RECEIVED
The information we collect from you falls into two categories: personally identifiable information (“Personal Information”) and non-personally identifiable information (i.e., information that cannot be used to identify who you are) (“Non-Personal Information”).
Personal Information we may collect from you includes your name, email address and telephone number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Service. Personal Information that we collect depends on how you use the RETOLD Services. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of many features of the RETOLD Services.
Non-Personal Information we may collect from you includes identifier and other technical information, such as your browser information, operating system information, device information, IP address and the date, time, length of stay and specific pages accessed during your interactions with the RETOLD Services.
We do not knowingly collect information from children under the age of 18.
3. HOW INFORMATION IS COLLECTED
We may collect your information in the following ways:
WHEN YOU PROVIDE US WITH INFORMATION TO OPEN AN ACCOUNT AND/OR MAKE A PURCHASE
COMMUNICATIONS YOU INITIATE WITH US
If you contact us in person, by phone, email, instant message, live chat, social media, or by some other means (either through our RETOLD Services or through TPS), we may keep a record of your contact information and correspondence for later reference. When we send you emails, we may track whether you open them to figure out how to deliver more delightful and helpful emails and improve our RETOLD Services.
THIRD PARTY SERVICES
If you create your RETOLD account by connecting through a TPS, such as Amazon or Facebook, you are authorizing us to use public information from that connected account to help complete your RETOLD profile. We collect and store this information and use it to help you connect to our Site and to share your public content. Please remember that the manner in which the TPS uses, stores, and discloses your information is governed solely by the policies of such service. We recommend that you review the terms and policies of that TPS, including its privacy and data gathering practices. RETOLD shall have no liability or responsibility for the privacy policies and practices or other actions of any TPS or any other third-party site or service that may be enabled within the Service. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect
INFORMATION WE AUTOMATICALLY COLLECT
Like most websites, the RETOLD Services may incorporate technology such as “pixel tags”, “web beacons” and “cookies” which allow us to track the actions of users of our RETOLD Services. Pixel tags, web beacons and cookies collect Non-Personal Information. Pixel tags or web beacons are tracking devices on websites or in emails that can monitor the behavior of the user visiting the website or sending the email. Cookies are small files placed on your computer that recognize you when you return to RETOLD and that allow us to customize your user experience and improve the RETOLD service. You may modify the cookies that are accepted by your computer by changing your browser settings, although this may change the way the RETOLD website is presented to you. Other companies’ use of their cookies is subject to their own privacy policies, and we have no obligation to inform you of third-party cookies that are set.
If you decide you do not want to receive email or other mail from us, you can opt to unsubscribe. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions you place through the RETOLD Services or to respond to your specific request, such as password recovery.
BLOGS, REVIEWS AND TESTIMONIALS
The RETOLD Services may from time to time offer publicly accessible blogs, customer reviews or testimonials. Any information you provide in these areas may be read, collected, and used by others who access them.
4. HOW INFORMATION IS USED
We primarily use the information we collect to enhance the RETOLD Services and your experience. Except if we sell all or a portion of our business, as described below, we do not rent, lease, or sell your Personal Information to anyone. If we share your Personal Information, we do so as described below.
We may share or disclose aggregated Non-Personal Information on our Site with service providers and/or with other persons we conduct business with. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons and cookies (discussed above) with similar data we collect from other visitors to help us improve the RETOLD Services.
Generally, we will not disclose your Personal Information to unaffiliated third parties. However, we may provide your Personal Information to our employees, contractors, partners, agents, service providers and designees (“Agents”) to enable them to perform certain services for us including: order fulfillment, payment processing, Inventory List processing, website-related services such as web hosting, database management, improvement of website-related services and features, maintenance services and distribution of offers, advertisements and other marketing materials on our behalf.
BUSINESS TRANSACTIONS AND TRANSFERS
If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, RETOLD customer information (including Personal Information) will likely be shared for evaluation purposes and included among the transferred business assets.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our rights or the rights of our users or others, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be illegal, unethical or legally actionable activity. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to accomplish the foregoing.
5. INFORMATION SECURITY
7. PERSONAL INFORMATION YOU MAY ACCESS
Through your account settings, you may access, and, in some cases, edit or delete the following information you have provided to us: name and password, mailing address, billing address and email address. The information you can view, update, and delete may change as the RETOLD Services change.